Why Is Preview Image Missing?

Use this page when the Visit Dashboard opens but the normal Preview Image option is not available.

Typical Causes

• the visit is not yet in the workflow step that allows review
• the visit does not yet contain uploaded data
• the role does not have access to that review step
• the page is showing documents or downloads only for that visit

What to Check

1. Confirm that you opened the correct patient and visit.
2. Review the visit status in the repository.
3. Check whether the visit is waiting for upload, QC, Reader review, or document generation.

Related Pages

• Visit Dashboard Actions
• Visit Dashboard Actions
• Open the Visit Dashboard
• Why is my form, document, or download missing?