Quality Management System (QMS)
ISO 9001 is an international standard for quality management systems. SliceVault’s QMS is designed to conform with this standard.
Having a quality management system in place that aligns with ISO 9001 demonstrates our ability to deliver services that consistently meet client requirements and support high levels of customer satisfaction.
When designing and implementing our QMS, we developed a range of dedicated standard operating procedures tailored to the needs of clinical trial sponsors, imaging CROs, and other organizations in the medical and pharmaceutical sectors conducting imaging-based clinical trials. These procedures regulate key operational areas such as software development and release, data backup and retention, incident response, vendor recruitment, and complaint handling.
QMS Coverage
SliceVault’s QMS includes procedures for:
- Software development, maintenance, and release
- Change and risk management
- Auditing and management reviews
- Human resources and vendor management
- Service provision
- Customer satisfaction monitoring and complaint handling
- Detection and recording of non-compliance incidents
- Implementation of corrective measures
Benefits of a QMS
A structured quality management system supports:
- Validation of SliceVault’s dependability as a provider of imaging data management services
- Consistent and reliable performance of software and services
- Improved governance aligned with the needs of our clients
If you have questions about our QMS or would like further documentation, please contact your SliceVault representative.