Manage Queries

As a Quality Control Manager, querying is part of workflow control. You typically open queries when something must be clarified, monitor replies, and close the query once the issue is resolved.

For the shared query mechanics in SliceVault, see Queries in SliceVault.

Where You Normally See Queries

Quality Control Managers usually track queries from the repository, the query list, and the viewer.

1. Use 1 to spot visits with active queries in the repository.
2. Use 2 to open the query list when you need to review several queries at once.

1. Use 1 to filter query status.
2. Use 2 to review the available queries and columns.

Your Main Tasks

Open a Query

1. Use 1 to choose the recipient.
2. Use 2 to enter the query description.
3. Click Send.

Reply to a Query

1. Use 1 to open the reply action for the relevant query.
2. Use 2 to review the existing query conversation.
3. Use 3 to enter your response and click Send.

Close the Query

Quality Control Managers are usually responsible for closing the query once the issue is resolved.

1. Use 1 to close the query once the issue is resolved.

Open queries often block approval, so make sure all required queries are closed before changing visit status.