Why Isn’t the Visit Ready for Reading?

If you do not see a yellow square in the repository for the visit you expect to read, the visit is usually still in an earlier workflow step or is filtered out of your current view.

Check the Repository First

1. Confirm that you are looking at the correct patient and visit.
2. Review the current square color in the repository.
3. Check whether a repository filter is hiding the visit you need.

Common Reasons

• The square is gray because the visit has not yet reached the Reader step.
• The visit is already complete, so it may be green or red instead of yellow.
• A repository filter is only showing visits that currently need action.
• Your user account does not have access to that study, site, or reader task.

What to Do Next

• If the visit is yellow, continue to Visit Dashboard Actions.
• If the visit is gray, wait for the Quality Control Manager step or the previous workflow step to finish.
• If you expected the visit to be available already, contact the Quality Control Manager or Project Manager for the study.

For a repository overview, see Study Repository.