Why Are Forms or Downloads Still Unavailable?

If you open a visit and the expected documents or download actions are not present, the visit usually has not yet reached the workflow step where those outputs are available.

Common Reasons

• Quality Control Manager or Reader work is still in progress.
• The document you expect has not been generated yet.
• The visit has images but not the completed form or PDF you expected.
• Your account does not have download access for that study.

What to Check

1. Confirm that you opened the correct patient and visit.
2. Review the visit status in the repository and on the Visit Dashboard.
3. Check the Documents section for generated outputs.
4. Check the Actions and Folder sections for available downloads.

For the normal review workflow, see Review Forms and Documents.