Why Can’t I Submit the Visit?

If the Submit button is grayed out or unavailable, the visit still has one or more submission requirements outstanding.

Most Common Causes

• A required DTF or study form is still incomplete.
• The upload has not finished processing.
• The wrong visit was opened from the repository.
• The study requires an electronic signature process before submission.

The most common reason is that the required DTF has not been completed yet.

Check These Steps

1. Open the correct visit from Open the Visit Dashboard.
2. Confirm that all uploaded data is present.
3. Complete any required DTF or study form.
4. Return to the Visit Dashboard and submit the visit again.

For the submission action itself, see Complete Submission.